Privacy Policy
D & S Home Improvements is committed to protecting your privacy and handling your information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and store personal information in compliance with data protection laws in the United Kingdom, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are D & S Home Improvements, a locally owned and operated home improvement business in the United Kingdom. This website is managed and hosted by us for the purposes of providing information about our services and allowing users to contact us via our enquiry form.
2. Information We Collect
This website does not collect or store any personal data in a database or system. The only information received is via our Contact Us page, where users may voluntarily submit their name, contact details, and message. Once submitted, this data is emailed directly to our team and is not stored on the website, server, or any database.
3. Web Server Logs
Like most websites, our hosting environment (Microsoft Internet Information Services - IIS) logs basic access data for security and maintenance purposes. These logs may include:
- IP address of the visitor
- Date and time of the visit
- Pages viewed
- Referring website (if applicable)
- Browser and device type
This information is used only for troubleshooting, analytics, and monitoring potential security threats. No attempt is made to link IP addresses to individual users.
4. Cookies
This website does not use cookies for tracking, advertising, or analytics. If future functionality is added that requires cookies, we will update this policy and provide appropriate notice and controls.
5. Third Parties
We do not share, sell, or transfer any personal information to third parties. The website does not use third-party analytics, tracking pixels, or embedded content that would allow others to collect user data.
6. Data Retention
Any contact information submitted via the enquiry form is sent via email to our internal team for the purpose of responding to your enquiry. This information is not stored on our website or retained unless you become a customer or we are required to retain correspondence for legal or contractual reasons.
7. Your Rights
As a UK resident, you have the right to:
- Access any personal data we may hold about you (if applicable)
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data (subject to legal obligations)
- Object to the processing of your personal data (where applicable)
To exercise any of these rights, please contact us using the information on our Contact Us page.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. Please revisit this page regularly for the most up-to-date information.
9. Contact Us
If you have any questions or concerns about how your data is handled or this Privacy Policy, please get in touch through our Contact Us page.
Last updated: June 2025